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Crisis/Emergency Services

Much like a hospital’s Emergency Department, Crisis/Emergency Services are available to our community for anyone in a crisis situation. Examples of crisis situations could be suicidal feelings or wanting to harm oneself, medication interactions/reactions or other instability requiring immediate intervention. Services can be accessed by individuals, family members, schools or law enforcement authorities.

Hospitalizations
Voluntary or involuntary hospitalizations are coordinated in Crisis/Emergency Services. If recommended by your psychiatric team or the court system, Crisis/Emergency Services can provide referrals and make arrangements for inpatient care.

Hospital liaisons help consumers return to the community
Crisis/Emergency Services also provide a clinical liaison for Guilford County residents as they transition out of inpatient psychiatric care. In addition, Crisis/Emergency provides court-ordered psychiatric evaluations for citizens in the court system.

How Do I Receive Services?
Our Crisis/Emergency Services are available 24 hours a day, seven days a week at our Greensboro location. Crisis services are available during business hours (8am-5pm) at our High Point Center. After-hours services are available in High Point at High Point Regional Medical Center.

To help speed the admission process, bring insurance forms or proof of income when you come to the Crisis/Emergency Center. If this is not possible, the fee setting process can be done at a later time.

At Crisis/Emergency Services, someone will determine if you need immediate treatment or if we can schedule you to meet with an intake clinician within the next few days.

How Do I Get To Crisis/Emergency Services
Click here for the location nearest you.

Things to Know About the Crisis/Emergency Unit The Guilford Center has prepared two informative brochures about what to expect when you arrive at the Crisis/Emergency units.

Greensboro Crisis/Emergency Services Brochure (1mb PDF)

High Point Crisis/Emergency Services Brochure (1.27mb PDF)