Home
About Us
Mental Health Reform
News
Services
Consumer Corner
Provider Corner
Introduction
Announcements
Becoming a Provider
Provider Procedures
EOB Denial Codes
Incident Reporting
Local Monitoring
Provider Concerns
Complaints about providers
Appeals Processes
Terminating Services
Forms and Manuals
Best Practices
Consumer Concerns
Training Opportunities
Resources
Key Staff Directory
Resources
Employment
Contact Us
Search
 
 


 

Key Staff Directory

Provider Relations Key Staff Directory

Guilford Center Administrative Offices
232 North Edgeworth Street
Greensboro, N.C. 27401
Telephone: 336.641.4981

Access/Authorization

Susan Campbell, Manager, Access and Care Management
• Information regarding access to services and authorizations
Email scampbell@guilfordcenter.com or call 336.641.6430

Sabrina Russell, Care Management Supervisor
• Information regarding authorizations
Email srussell@guilfordcenter.com or call 336.641.6512

VALUE OPTIONS FAX NUMBER FOR EMERGENCY AUTHORIZATIONS
• Value Options has a fax number for emergency authorizations. The company asks that this number be used ONLY for true emergencies when a consumer must receive services right away. Please do not use this number for routing requests for authorization or when the emergency is only a billing issue. Call 919.941.9863

Endorsement and Local Monitoring

Alexis Underwood, Mental Health Service Coordinator
• Information about becoming a CAP Provider
• Information about on-site monitoring, endorsement, accreditation
Email aunderwood@guilfordcenter.com or call 336.641.4363

Contract Administration

Tana Wirtz, Manager, Contracts Unit
• Information regarding contracts
Email twirtz@guilfordcenter.com or call 336.641.6856

Linda Earnest, Administrative Assistant
• Questions about insurance requirements for providers
• To request a Memorandum of Agreement
• Question regarding the status of contracts
Email learnest@guilfordcenter.com or call 336.641.6749

Steve Hess, Contract Administrator
• Information regarding Substance Abuse Treatment Contracts and Prevention Contracts
Email shess@guilfordcenter.com or call 336.641.6142

Elaine Parker, Contract Administrator
• General questions about contracts, direct enrollments, request to contract with the Guilford Center and group home information
• Non-Medicaid (IPRS funded) residential, supported employment services
Email eparker@guilfordcenter.com or call 336.641.3889

Best Practices Consultation

Joe Fortin, Substance Abuse Best Practice Specialist
• Information about treatment options for substance abuse or co-occurring mental    health and substance abuse disorders
• Concerns related to obtaining substance abuse treatment in the community
Email jfortin@guilfordcenter.com or call 336.641.4947

Wes Early, Mental Health Best Practice Specialist
• Information about Adult Services Best Practices or Adult Services Programs
Email wearly@guilfordcenter.com or call 336.641.4333

Tammi Grubb, Developmental Disabilities Best Practice Specialist
• Information about Developmental Disabilities Best Practices
Email tgrubb@guilfordcenter.com or call 336.641.6072

Lisa Salo, System of Care Coordinator
• Information about Child Best Practices
Email lsalo@guilfordcenter.com or call 336.641.3655

Quality Management

Judy Cooper, Quality Improvement Coordinator
• Information or assistance with Quality Improvement issues
Email jcooper@guilfordcenter.com or call 336.641.4346

Grace Salgado, Client Rights Coordinator
• Information on protecting client rights
• Assistance with developing/maintaining Client Rights Committees
• Assistance with resolving client complaints
Email gsalgado@guilfordcenter.com or call 336.641.6644

Andee Gable, Incident Report Coordinator
• Information or assistance with incident reporting
Email lgable@guilfordcenter.com or call 336.641.4174