Issue #3 May 2006

The Guilford Center publishes this e-newsletter, periodically, in order to give you helpful updates on State regulations, RFP announcements, rate changes, service authorization information, training opportunities and other information. Each section will include the name and email or phone number of someone for you to contact for more information. Feel free to forward this newsletter to your staff or other interested persons.

Just Released! See the New State Requirements for Person-Centered Plans
on The Guilford Center’s  Web Site
Now everything you need to know about the State’s new requirements for Person-Centered Plans is posted on www.guilfordcenter.com. Look under the News Flash section on the right-hand side of our Home page for a Provider Alert item that links to our Person-Centered Plan page. There you will find information and links to the April 26, 2006 Enhanced Services Implementation Update from L. Allen Dobson, Jr., M.D.; the new State PCP form; and instructions.

Important information about other topics of interest to providers can be found in the Provider Corner at http://www.guilfordcenter.com/provider/default.htm.

 

In This Issue:
Letter from John Eagles, Accounting Manager, The Guilford Center, pertaining to changes in billing processes

Memorandum from Paula Snipes, R.N., C., Director of Nursing, The Guilford Center, regarding Medicaid audit

Register Now for 2006 LME Academy Training Sessions: “Developing and Implementing Person-Centered Plans of Crisis Response: Integrating a Comprehensive Local Approach” and “Maximizing Efficiencies in an Unpredictable Reimbursement Environment”

Register Now for The Guilford Center's June 2006 Contractor Orientation Sessions

 

Letter from John Eagles, Accounting Manager, The Guilford Center

For: All Providers

The CareLink billing procedure that is now used by The Guilford Center is accompanied by a more methodical payment process. Accounting Manager, John Eagles, explains the changes that affect you, as providers, in submitting claims. Ultimately, diligence in following these procedures will result in more timely delivery of payments to providers.  Therefore, you will want to read the letter very carefully.
Link to a full text of its content: Letter from John Eagles

For more information, contact:
Email  ProviderHelpDesk@guilfordcenter.com

 

Memorandum from Paula Snipes, R.N., C., Director of Nursing

For: All Contract Providers

A Medicaid audit was conducted at The Guilford Center in November 2005. As a help to providers as you begin developing policies and procedures to comply with Medicaid and DMA requirements, Director of Nursing, Paula Snipes, R.N., C., shares results of The Center’s audit, indicating problems in the areas of hiring, orientation and supervision of staff, as well as documentation of clinical services.
Link to Memo from Paula Snipes
Link to List of Web Resources

For more information, contact:
Paula Snipes, R.N., C., Director of Nursing, email psnipes@guilfordcenter.com or call 336.845-7950

Register Now for the 2006 LME Academy Training Sessions: “Developing and Implementing Person-Centered Plans of Crisis Response: Integrating a Comprehensive Local Approach” and “Maximizing Efficiencies in an Unpredictable Reimbursement Environment”

For: All Providers

Developing and Implementing Person-Centered Plans of Crisis Response: Integrating a Comprehensive Local Approach
This June 8, 2006 session is the fourth part in a series of trainings on crisis response. It will focus on developing and implementing person centered crisis plans that are both integrated in design and comprehensive in scope. It will directly address the expectations of the Division of MH/DD/SAS regarding crisis plans, how to train staff, and policies and procedures, including assessments, forms, and formats that can facilitate this process. Attendance at previous sessions is not a prerequisite for attendance in this session.
Link to June 8 Session Information and Registration Form

Maximizing Efficiencies in an Unpredictable Reimbursement Environment
This June 15, 2006 session presents important information for providers who need to maximize efficiencies within their revenue cycle. It also presents practical information for providers who bill (or want to bill) for Medicare reimbursed mental health services.
Link to June 15 Session Information and Registration Form

For more information, contact:
Debra Kelker, North Carolina Council of Community Programs,
email debra@nc-council.org or call 919.327.1509.

Register Now for the June 2006 Contractor Orientation Sessions

For: MEDICAID ENDORSED Providers and STATE-FUNDED/IPRS Providers

The Guilford Center will sponsor two informative sessions on June 8, 2006 at St. Andrew's Episcopal Church in Greensboro. The first session will begin at 10:30 a.m. and will be for Medicaid Endorsed providers only. The second session will begin at 1:30 p.m. and will be for State-Funded/IPRS Providers only. No fee is required to attend these sessions. Registration is requested.
Link to June 8 Contractor Orientation Information and Registration Form

For more information, contact:
Elaine Parker, The Guilford Center Contract Administrator,
email eparker@guilfordcenter.com or call 336.641.3889.

 

For more information on these or other Provider issues, please see our website or contact us at 336.641.4981.