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Client Rights

For questions and concerns related to client rights, please contact:
Client Rights Coordinator

Grace Salgado

Email: clientrights@guilfordcenter.com
Telephone: 336-641-6644


Client Rights: A handbook for our clients and their families
Click to download (277k PDF)

Derechos Del Cliente: Un folleto para nuestros clientes y sus familias
Click to download (257k PDF)

 

This 12-page illustrated booklet outlines consumer rights in simple, easy-to-understand terms. Includes rights specific to adults and minors being housed in 24-hour facilities and a list of community advocacy groups.



A Pocket Guide to Rights of Consumers Receiving Mental Health, Developmental Disabilities, and Substance Abuse Services
Click to download (731k PDF)

Guía práctica sobre derechos de los clientes:
Para consumidores recibiendo servicios
de Salud Mental, Discapacidades
del Desarrollo y Abuso de Substancias
Click to download (848k PDF)

This mini-brochure folds into a pocket-sized reference guide for instant access. Includes steps to take in resolving issues with providers, as well as contact information for Guilford Center's Client Rights Coordinator and community advocacy organizations.

Brochure folding instructions


Link to the Guilford Center's Notice of Privacy Practices

Link to the North Carolina Client Rights Rules in Community MH/DD/SAS

Link to North Carolina Statute 122C (Article 3 - Client Rights and Advance Instruction)

Link to United States Department of Health and Human Services HIPPA Information

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